Returns and Refunds

You have full right to return or exchange a product within 14 days of order, as long as the packgeing is unopened and in sellable condition.
If you want to make a return, please contact us at or by phone at +46 8 6111504.

When returning a product please fill in the return form and send the package by recorded delivery. Please make sure to keep the reciept with your tracking number as COW parfymeri only are responsible for your parcel once it has been received back at our warehouse.

Items lost in transit will not be treated as returned, and cannot be exchanged or refunded. Unless an item is faulty, we cannot refund return postage costs.

Please note- we do not accept returns on SALE items

We will issue your refund as soon as possible by the same method as your original payment Please allow 1-2 days after we have received the returned product to our warehouse.